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This store has earned the following certifications.
Knives / Matsato Kitchen Knife
[Enoking Forging Knife] Since 1980, Enoking has been dedicated to crafting superior kitchen knives. We select Japanese high carbon steel and blend it with traditional Chinese techniques, ensuring a blade that remains sharp for years. Our forgings are designed to deliver outstanding durability.
[Unique Texture Viking Knife] Each of our Viking knives features a distinctive hammer pattern, adding both elegance and functionality. The safety finger hole enhances control, making it perfect for various kitchen tasks. Ideal for carving cooked meat, chopping chicken, or thinly slicing vegetables, our Japanese cooking knife exceeds expectations.
[Ergonomic Wood Handle] Crafted with ergonomic design, our handles minimize wrist tension, providing a comfortable grip. The full tang construction ensures exceptional balance and stability. This design makes the knife both user-friendly and efficient.
[Leather Sheath & Gift Box] Protect your knife with a well-crafted leather sheath, ideal for easy carrying and camping trips. Our Japanese chef knife comes in a luxurious gift box with a magnetic lid, making it the perfect present for any knife enthusiast in your family.
[100% Satisfaction Guarantee] As a professional kitchen knife manufacturer, we prioritize high-quality products. That's why we offer a 100% SATISFACTION WARRANTY OR MONEY BACK GUARANTEE for any reason. No risk of shopping—let us assure you of quality and satisfaction.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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